York Chambers, York Road, Hartlepool, Cleveland, TS26 9DP
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Google's 5 most relevant reviews. The rating is Google's average across all 485 reviews.
Wonderful service from Denise Donkin. The stress of paying off a help to buy loan is not something I wish to ever experience again. But Denise went above and beyond for me to help me sort it out as fast and painless as possible.
Although the over all experience of conducing the pay back with Help to Buy was a stressful experience. My needs were met above expectations and as someone who is clueless, Denise explained things in a simple manner which made the process pleasant. I used them when I purchased my house 5 years ago and this is why I returned.
Many thanks
Pippa
View this review on Google🌟 Exceptional, 🌟 professional, 🌟 helpful, 🌟 knowledgeable, 🌟 friendly, 🌟 proactive, 🌟 available, 🌟 turbocharged, 🌟 outstanding, and 🌟 supercalifragilisticexpialidocious — that’s how we would describe the impeccable service provided by Maria Northrop and Laura Huntley-Peck based at the Stockton office.
Our offer was accepted on 23.02.26, and we had the keys in our hands by 17.04.26 — less than eight weeks to buy our first home. As first‑time buyers, the journey was smooth and exciting, and their efficiency and support meant the world to us, all while guiding us through a chain, the legal work, the mortgage process, the property survey and the land investigation.
We are beyond delighted and incredibly grateful for everything they did for us.
Thank you, Maria and Laura.
Holly and Cameron
View this review on GoogleJasmine Matthew’s has been absolutely incredible.
Being a first time buyer I was a complete beginner but she has been absolutely on it from start to finish, answering all questions I had whilst be very personable and friendly.
I fully intend to use TBI again and hope to have jasmine dealing with my future purchases as the process from my side of the chain was flawless heavily down to her.
View this review on GoogleWe recently used Tilly Bailey & Irvine for the sale of my parents’ home, and the experience was excellent from start to finish.
In particular, Megan, the paralegal handling our case, was outstanding. She was consistently efficient, responsive, and proactive throughout the process. Any queries were dealt with quickly, and we always felt informed and in safe hands, which made what could have been a stressful situation much more manageable.
This was a stark contrast to a previous solicitor we used for my mum’s flat purchase, where communication was slow, updates were limited, and we often had to chase for progress. With Tilly Bailey & Irvine, everything moved forward smoothly without that frustration.
I wouldn’t hesitate to recommend them to anyone looking for a reliable and professional conveyancing service.
View this review on GoogleUtilised Tilly Bailey & Irvine for my remortgage. In particular Denise Donkin made this process extremely straightforward, with regular updates, contact and support throughout. Highly recommended for their professional conduct and swift replies to all enquiries.
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