The Core, Bath Lane, Newcastle Helix, Newcastle Upon Tyne, NE4 5TF
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Google's 5 most relevant reviews. The rating is Google's average across all 32 reviews.
You would be better off doing it yourself. They are about as much use as a chocolate fireguard. I used them to buy a property in 2021 and am currently selling said property. I have had to pay for at least three indemnity insurances for works that was done by the previous own because Savage silk didn’t pick up on them, or only got a draft document and never finalised the document. I bet I still paid for a completed one. You would think they were the sellers solicitors. Find anyone else. Dave down the pub would be more useful.
View this review on GoogleAvoid ! They are a terrible company to deal with. We have been trying g to contact them for over a week to try and get a copy of a will. We’ve phoned, left emails and messages, but no one ever gets back to you. You don’t even get an acknowledgement of an e mail. Which is common courtesy. It is hard enough dealing with a recent bereavement of a parent without all the added stress of this. Having worked in a solicitors myself l, dealing specifically with wills. I have never known such bad service at a time when good customer service and care is needed more than ever. I would not recommend this company to anyone.
View this review on GoogleAvoid this company at all costs to prevent potential legal and financial turmoil. I used Savage Silk for the purchase of my home in early 2020. Years later, while trying to remortgage, I discovered they failed to register a crucial discharge provided at completion. This oversight has made it impossible for me to remortgage costing me many thousands of pounds in avoidable costs.
Worse, they've refused to engage meaningfully, despite formal complaints, a pending Legal Ombudsman case. Instead of accepting responsibility, they delegated to their partner organisation, HS Conveyancing without my consent, adding confusion and delay.
Their mistakes have caused real financial harm and continue to do so - including increased mortgage interest, Help to Buy penalties and the expiration of my mortgage offer. I am now taking action against them for professional negligence.
If you value your time, money or peace of mind, stay far away from this firm. Their internal failures, evasiveness and disregard for professional duty have made this the worst legal experience I've ever had.
View this review on GoogleAbsolutely delighted with my experience using Savage Silk. Myself and my partner were trying to buy our first property together and had 2 fall through due to reasons with the sellers, but finally managed to get the third one over the line. We used Savage Silk for all 3 properties and were supported throughout each and every one. With the successful purchase I was put in touch with Gillian at the Stockton on Tees office, who was dealing with our file. Gillian provided a superb service, was extremely responsive and provided advice all throughout the purchase. Charlotte who dealt with the completion was also very attentive and was always up to date with the arrangements of our file if I needed to speak to her during Gillian’s time out of the office.
View this review on GoogleCouldn't be bothered to call me back and explain they are too busy to even discuss the matter.
After multiple approaches over nearly 10 days; lots of leaving messages for people that were unavailable / secretaries passing on messages to the team.
Wasted my time. Boo!
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