Ventura House, Ventura Park Road, Tamworth, Staffordshire, B78 3HL
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Google's 5 most relevant reviews. The rating is Google's average across all 66 reviews.
I would like to sincerely thank Rebecca Taylor, Gemma Marshall, and Stephen Wengrat for their outstanding service and support throughout the administration of my late father's estate.
From start to finish, they were professional, compassionate, and always willing to answer any questions I had. They kept me informed throughout the process and made what was a difficult and emotional time much easier to navigate.
Their patience, kindness, and attention to detail gave me confidence that everything was being handled with care and efficiency. I truly appreciated their dedication and support every step of the way.
I would highly recommend Rebecca, Gemma, and Stephen to anyone looking for a knowledgeable and caring legal team. Thank you all for your hard work and for guiding me through this difficult journey.
Kieron Wilkes
View this review on GoogleWould like to say a massive thanks to Rebecca and her team for sorting out my mum's estate following her passing. The help I received was first class and made things as easy as possible in a very difficult time. Would highly recommend Rutherfords for their professionalism and care that they showed.
View this review on GoogleI recently completed the purchase of a property at Damson Court, and while the outcome was positive, the process was far more stressful than it needed to be due to poor communication and lack of support from Rutherfords.
Firstly, I want to acknowledge and thank Steve, whose intervention and persistence were instrumental in resolving the issue. Without his help, I believe the sale would have been delayed even further.
Unfortunately, my experience with Amanda was not as positive. Over several weeks, my solicitor had been chasing hers for a second information pack. When I called her for help and assistance, I was met with a lack of empathy and professionalism. Amanda told me she couldn’t speak to me and the call was abruptly ended, something I found both unnecessary and disrespectful.
The most frustrating part of all of this is i resolved this with one simple call to Homesearch who advised me they would re send the pack but also informed me that they had emailed over a week earlier to Rutherfords’ generic email address which had been missed by Amanda and her team.!!!
Amanda's oversight caused unnecessary delays and anxiety for my mum who is in hospital and was needing to move into her new home as soon as possible.
I hope this feedback is taken seriously and used to improve future client interactions.
View this review on GoogleMe and my sister unexpectedly had to deal with our father's estate following his death. There were some unexpected issues that arose but Tony and his team took all the pressure away from use and made the whole process a lot easier and smother than we could have hoped for.
I would recommend Tony and his team to anyone in the future.
View this review on GoogleSophie carried out the conveyancing on our sale and purchase. We are very pleased with the service she provided. She communicated well and responded to queries as well. She went the extra mile to ensure the exchange happened the day before completion which took a lot of the stress away. Would definitely use her again if we move again.
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