The Old Chapel, 5-7 Willow Lane, Norwich, Norfolk, NR2 1EU
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Google's 5 most relevant reviews. The rating is Google's average across all 166 reviews.
We contacted Claire Watson to represent us after receiving recommendations to go with Claire specifically at Rogers & Norton. Claire was very thorough and guided us through what was a long process in the end for both selling and buying a property. At times we had to wait a while for replies due to Claire's busy workload, however when it mattered Claire communicated promptly to get everything over the line.
View this review on GoogleWe used Rogers & Norton for the conveyancing on our property purchase. Unfortunately, after completion we discovered several serious issues with the property that we believe should have been identified during the conveyancing process.
What has been most disappointing is the lack of support since raising these concerns. Rather than helping us understand our position or discussing the issues constructively, we were effectively told we would need to spend thousands more in legal fees just to get advice on matters connected to their original work.
The position we find ourselves in is incredibly stressful and frustrating. We feel let down by the service we received and disappointed by the unwillingness to assist once problems came to light.
View this review on GoogleI contacted the firm to ask a general question about whether they facilitate remote onboarding for clients who are overseas.
I made it clear I was not seeking any information about a client’s case.
The firm declined to discuss its general procedures.
I found this unhelpful as I was simply trying to understand whether this was a service they offer
View this review on GoogleBuying and selling a house is an arduous business. It sits just behind death, divorce and being outed as a friend of Jeffrey Epstein on the continuum of causal human horrors.
It helps however if you have a calm and cool professional batting in your corner.
In our case that professional was Claire Watson.
Claire was always pleasant and professional and as she is so experienced with the alchemy of conveyancing and the magic of exchange and completion; that her authority and knowledge took much of the stress out of the process..
I'd have no qualms about using Rogers & Norton again and having Claire Watson as our guide.
View this review on GoogleWe recently used Claire Watson for the sale and purchase of our house and we cannot recommend her enough! She was professional but personable and made our experience a lot less stressful. Claire was thorough, easy to contact, and kept us well informed throught the process. We wouldn't hesitate to work with her in the future!
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