76, Caerau Road, Newport, Gwent, NP20 4HJ
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Google's 5 most relevant reviews. The rating is Google's average across all 275 reviews.
I had an excellent experience with QLS in handling my wife’s spouse visa application. Fahmida was professional, knowledgeable, and supportive throughout the entire process. She kept me updated at every stage and made what could have been a very stressful process feel much more manageable.
A special thank you as well to Angel, who was also incredibly helpful and responsive whenever I needed assistance. Both of them worked hard to make sure everything was completed properly and on time.
I would highly recommend Fahmida, and the team at QLS to anyone needing immigration or visa assistance.
View this review on GoogleAbsolutely pathetic service by this firm. I handed over my immigration application in Mid of 2025 to them which was previously handled by someone else and they charged me £250 for transfer of case from one firm to other. They didn’t even bother to get any details from my previous solicitor. She emailed them about HO updates and ask them to please take over client case. Now two days back I emailed them again but got no response from them.
Edit: I choose this firm because of Fehmida Aslam coz of her exceptional grip over immigration matters but unfortunately my case was handled by someone else. I was frustrated bcz of lack of communication between us but Fehmida Aslam spoke to me, addressed my concerns professionally and assured me of all possible legal assistance.
View this review on GoogleHad a bad experience with this firm. Really surprised with the lack of professionalism rooted within the owners down to the staff. However the receptionist was always professional.
My brother and I chose this firm to do my wife’s spouse visa and my brothers’ wife’s visa. The visa was achieved but it was not a smooth process. Fahmida Aslam was the person who I was dealing with initially, she is part owner. She would go away abroad without notifying me leaving me stranded. I would then be told that her assistant, Angel, would be dealing with the case. This was really frustrating as Angel would not have my up to date documents which meant I had to send my documents twice sometimes three times. The random disappearing of Fahmida happened twice. This is not the behaviour of a professional.
When it came to getting the decision of the case from home office , Fahmida was missing, had to deal with Jav, another owner. The deadline I was given for the decision had gone past, I contacted the firm which had really annoyed them and Jav (part owner) literally asked me if I expect an answer to every question! This really took be back because every client should have all their questions answered. When I found mistakes in their documents I was also asked to make the amendments myself. I’m so glad I have the evidence for these claims as it is unbelievable behaviour from a firm who take substantial amount of fee for doing admin work.
There was also a time when I had made payment for fees. And then was asked a few months later to find out the exact date the payment was made because they are too lazy to track when the payment was made even though they were notified straight away!
One time I also asked for the complaints procedure but was only told to speak to Fahmida or Jav about my problem. They should’ve have given me the real complaint procedure for me to be able to contact the Legal Ombudsmen.
Now my spouse has a 3 year visa and I have no idea what to do after the 3 years. I have contacted Fahmida for more information but of course no response! I have now given up with Qualified Legal Solictors and now have gone with M & K legal services, immigration lawyers based in Newport, real professionals!
Qualified Legal Solicitors have forgot the standards of service British citizens expect. It really felt like I was dealing with a firm that is operating in Pakistan/Bangladesh due to its unprofessionalism. I have attached screenshots of my conversation with Angel.
View this review on GoogleI am extremely grateful for the excellent service I have received from Qualified Legal Solicitors. Fahmida Aslam has handled my case with amazing professionalism, compassion, and efficiency since day one. Fahmida Aslam is simply great; she is always professional, friendly, and genuinely dedicated to her clients. I'll absolutely go back to her for my British citizenship. I highly suggest her to anyone who requires skilled immigration advice.
View this review on GoogleYears ago some of my friends who had successful applications recommended QLS to me, since then, even when I live hours away from Newport, I still keep going there as QLS team are the most trustworthy legal advisors I’ve been found in the UK. I have an opportunity to be helped and supported by Mr Javaid Moghal and Ms Orina Mustafa - my 2 wonderful solicitors and great friends.
My case, especially in day 1, was supposed not to be an easy case. With patience and professionalism, Mr Javaid and Orina have been giving me advices about options I have, encouraging me to keep trying, going with me through the hardest moments. Mr Javaid has an incredibly wide range of knowledge in immigration law, always trying his best to handle client’s situation, and Orina is such a patient, polite and hard working lady - a great listener. Orina even doesn’t mind staying late till the midnight or working early in the morning to sort out my case. They both helped to change my case from an impossible one to a super quick successful application.
The team, especially Mr Javaid and Orina, are not only solicitors but also friends I trust the most. I really appreciate our long term working relationship and friendship. They have been helping me to build up my life in the UK, opening the doors for me to have more options.
My words cannot express enough my gratitude to QLS. There is no hesitation that Mr Javaid and Orina are always my must-have solicitors in the journey of settling down my life in the UK. I am sure the team is proud of their wonderful job to help people, proud of themselves and their colleagues.
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