15A Walker Terrace, Gateshead, NE8 1EB
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Google's 5 most relevant reviews. The rating is Google's average across all 16 reviews.
We could not of had a better service on the sale of a property and the purchase of a new one than we got from Peter Maughan Solicitors.
Joanne handled our legal work and she was fantastic from start to finish. It really felt like Joanne went above and beyond to help us resolve all the problems that we encountered.
I couldn't recommend them enough.
View this review on GoogleExcellent Property Service
I couldn’t be happier with the service I received from Gemma and their team during my recent property purchase. From start to finish, they were professional, efficient, and incredibly reassuring throughout what can often be a stressful process.
They explained everything clearly, answered all my questions promptly, and made sure every detail was handled with care and precision. Their attention to detail and commitment to protecting my interests gave me real peace of mind.
Thanks to their hard work, the purchase went through smoothly and on time. I would highly recommend Gemma to anyone looking for a reliable and knowledgeable solicitor. A truly five-star experience!
View this review on GoogleHelen was extremely professional, straightforward and approachable during the sale of my property. She responded to my queries and concerns in a timely manner, which sadly is not always the case with solicitors and many other professional services which often leads to unnecessary stress. This was absolutely not the case with Helen. The company was introduced to me by a friend and I would definitely recommend and use them again.
View this review on GoogleI recently used Peter Maughan Law to sell and buy a house, Gemma Owens was fantastic, she was very down to earth, friendly and professional. She explained plainly some issues we came across during our purchase, and her knowledge and advice was fantastic. Whenever I had any questions to or I simply wanted an update on the sale she always responded quickly.
On the day we I exchanged contacts we came across a lot of complications (non of which were down to Gemma) but she bent over backwards to sort everything out for us so we could still complete on that day, I feel as though she went above and beyond to help us out, me and my husband were so grateful she managed to sort it all out for us.
I couldn’t recommend her enough, I will definitely be using Peter Maughan Law in the future.
View this review on GoogleMostly decent, however when I spotted a mistake they made (which would have cost me over £1000 if I hadn't checked) they got very defensive and even rude when I started asking questions. Being quite short with me when I dropped down the office. I was only days from completion and they hadn't read the exemption for cancellation fees when porting my mortgage which resulted in them trying to overcharge me by over a grand.
In addition I was expecting documents from them a few times, with them having said they were sent, however I'd have to chase and call them, only to find the documents hadn't been sent. This resulted in some pretty tight timelines on my purchase/sale of my house and necessitated me taking time out of work to rush the documents to completion. If they were sent when they said they were then I would have had ample time. Something else that's worth mentioning is they requested the same documents off of me multiple times which I found annoying since I'd sent everything at the start in a pack for them to use.
Appreciate things get busy, but for the price you pay you expect things to be done when they say they'll be done.
Other than the above complaints though, quite reasonable price for what's on offer and I wouldn't say the issues I encountered would entirely put me off of them, I just think there are better options out there. Many of the staff were very pleasant a kind, sometimes working after hours, but one individual in particular I found to be quite rude, though thankfully for her I didn't catch her name.
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