67 St Thomas Street, Weymouth, Dorset, DT4 8HB
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Google's 5 most relevant reviews. The rating is Google's average across all 76 reviews.
I've had a few dealings with Pengillys Solicitors over the past few years, and my experiences have been mixed.
About a year ago, I needed help with a particularly challenging situation, and the receptionist and office staff were exceptional. They were kind, compassionate and genuinely supportive, and I came away feeling very well looked after.
More recently, I contacted the firm following the death of my mother. Unfortunately, this experience was quite different. As my family has used the firm for many years, I had expected a little more empathy and understanding during what was a difficult time. There was no acknowledgement of my loss, and overall I found the service to be rather transactional rather than supportive.
The legal work itself was fine, but I think the experience very much depends on who you happen to deal with. Based on my experiences, the level of customer care has been inconsistent.
View this review on GoogleTaylor was my Conveyancer and did a fantastic job. Communication was really quick, I was kept updated through the whole process and couldn't have asked for more in the way my sale and purchase were handled. I wouldn't hesitate to use Pengillys again. Many thanks for making what can be a very stressful process so smooth.
View this review on GoogleTaylor was our conveyancer at Pengillys and looked after us beautifully for both the sale of our house and the purchase of our new home.
Taylor was at all times professional and moved everything along in a timely manner.
Her communication was exceptional and clear at all times.
We highly recommend Pengillys.
View this review on GoogleI had an exceptional experience working with Sarah J Elliott. From the start, her attention to detail was incredible; she thoroughly reviewed all searches and contracts. Sarah managed the entire process from instruction to exchange in just four weeks. Communication was clear throughout and I felt completely safe in her hands. She was incredibly mindful of my financial and emotional circumstances, even providing a full itemised breakdown. So I knew exactly where I stood. Sarah's team planned the exchange and completion meticulously. Because the funds were received by the vendor first thing in the morning, I had the benefit of the full day to get moved in - a truly smooth transaction.
View this review on GoogleMatthew Rimmer did a fantastic job moving us through our house sale. He was very proactive and quick to respond to our queries. Highly recommended.
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