Fortunata House,, First Floor,, 15 Wellington Road,, Eccles,, Manchester, Lancashire, M30 0DR
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Google's 5 most relevant reviews. The rating is Google's average across all 822 reviews.
I cannot thank Optimal Solicitors enough for their outstanding support in winning my case. Even though our entire communication was handled remotely via email, the process was completely seamless, efficient, and stress-free. They were always incredibly prompt, clear, and professional in their responses, keeping me well-informed at every stage. I am extremely satisfied with the fantastic result they achieved and would highly recommend their services to anyone looking for reliable and top-tier solicitors. Thank you again for everything!
View this review on GoogleI highly recommend Optimal Solicitors, especially Hemant Kumar.
From the beginning to the end of my claim, communication was excellent. Hemant always kept me updated, answered my questions and listened to my concerns. He worked hard to achieve the best possible settlement for my case and made the whole process straightforward and stress free.
I am very satisfied with the outcome and grateful for all the support I received. Thank you very much.
View this review on GoogleI instructed Optimal Solicitors in relation to Employment Tribunal proceedings and remain deeply dissatisfied with the service I received.
On 22 November 2019, Matthew Moss sent a letter on my behalf identifying claims including both race discrimination and sexual misconduct. However, despite this initial position, I was later repeatedly advised to proceed on a much narrower basis and to pursue only the sexual misconduct aspect of the case.
I remain concerned that I was not provided with a clear explanation of the consequences of narrowing the claim, nor of the impact that this could have on the overall case. I was also concerned that an individual respondent was not pursued despite an ACAS Early Conciliation Certificate having been obtained, and that I was not provided with complete transparency regarding pleadings and documents filed in my name.
Most significantly, only days before the final Employment Tribunal hearing, I received an email stating that withdrawal of my claim had already been agreed with the respondent’s representatives. The proceedings were subsequently withdrawn and concluded without compensation.
Following the conclusion of the case, I experienced significant difficulties obtaining access to my file. Following Subject Access Requests and requests for file disclosure, I encountered issues relating to incomplete file transparency, missing documentation and correspondence referring to the matter as a "dead file". I remain concerned that I was not provided with a complete understanding of the pleadings filed in my name, the documents held on file, and the records relating to key strategic decisions affecting the outcome of the case.
I have since submitted a formal complaint to the Legal Ombudsman, raised concerns with the Solicitors Regulation Authority, and prepared a detailed chronology supported by documentary evidence.
This post reflects my personal experience and opinion as a former client.
View this review on GoogleExcellent professional service from start to finish. Mr. Hemant Kumar and the team at Optimal Solicitors handled my accident claim efficiently, kept me informed throughout the process, and achieved a successful outcome. I highly recommend their services.
View this review on GoogleThey do everything, mortgages, disputes and etc and dont specialise in some specific laws and we got result of it. Plenty of 1 star reviews mainly about overcharging or adding fees before completions.
My situation are different is about commercial landlord disrepairs case. I paid £500 deposit instructed what to do, Sana decided to do what she thinks is best and without my consent done whatever she want and then add extra balance on top of it.
They treating customers like they are silly and got absolute no knowledge about any laws and they are the ones who knows everything. Pathetic. Once this small claims court is done without them (even they ripped of £900 and done absolutely nothing) I will escalate this matter into Legal Ombudsman to look into case independantly.
Thanks, never again. (Dont both to reply, I dont need your excuses)
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