Bramley House, The Guildway, Old Portsmouth Road, Guildford, Surrey, GU3 1LR
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Google's 5 most relevant reviews. The rating is Google's average across all 32 reviews.
Good service. Unfortunately I needed help collecting payment from a client who was ignoring their invoice. The portal is good and I had a positive interaction with the
contacts in the pre legal department.
View this review on GoogleI strongly advise against using Lovetts Solicitors. In my experience, they failed to notify me that their client was having issues collecting payment from my account. Rather than investigating or attempting to resolve the matter, they showed no interest in communication or resolution—only in demanding payment.
Due to their mishandling of the case, the judgment they obtained was ultimately set aside, highlighting a clear lack of due diligence and professionalism.
If you are a business seeking competent and responsible legal support, I recommend looking elsewhere.
View this review on GoogleI have worked with Lovetts form many years now and always found them to have their clients interests foremost in their minds.
They have assisted me and many of my clients in recovering debts in a quick professional and cost effective manner.
The teams there work very hard for their clients and are always available to discuss your concerns and help
I would recommend the Annual Advice Subscription plan they offer it is great value for money and really useful for many of my clients.
I would highly recommend them for the excellent work they do.
View this review on GoogleVery unprofessional.
Was sent an email by this crowd unexpectedly.
E mail contained an attachment but no real details on the main email.
As I was not expecting this, it comes across as a potential spam that could infect your computer if you were to open it, especially when the title is debt recovery.
View this review on GoogleAs a small business owner, every penny counts. So when other people/businesses do not pay us, it really affects our ability to trade and grow. Luckily for us, I found LOVETTS via a search engine a few years ago. Having no idea what I was supposed to do, or when I was supposed to do it, etc I signed up for an account. Navigating around the website was really easy and before I knew it, I had submitted a case. Initially the amount I was trying to recover was extremely small, but within days of Lovetts sending a LBA (letter before action), our customer had paid in full!!! What a result for our small business! Since that first case, we have used Lovetts several successful times. More recently we had to take action through Lovetts and use an enforcement officer to recover our hard earned pennies, which was actually very stressful and it was an action we didnt take lightly. But Lovetts kept me informed by email every step of the way, answering any questions that I had. And yet again Lovetts were successful in helping us recover that outstanding debt. Obviously the pandemic has had a negative impact on many businesses big and small, so its even more important to know that we have someone in our corner, that we trust, who can help us claw back money that we are owed. I did actually read reviews below and can only give you feedback on my experience. We are not a scam or rogue business. We are a small, family run air conditioning business, who are VERY GRATEFUL for the help, support and professional service Lovetts have provided since we joined them in 2019. I would have no qualms in recommending them to anyone, whole heartedly. Thanks to every one of their team, as they do a grand job - LP Air Conditioning
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