Unit 17, The Cadcam Centre, High Force Road, Riverside Park Industrial Estate, Middlesbrough, TS2 1RH
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Google's 5 most relevant reviews. The rating is Google's average across all 463 reviews.
I had a mixed experience with HNW Law, but overall I am satisfied with the outcome and the professionalism shown once my case was reassigned.
Initially, progress was slower than expected and communication was not as effective while my file was allocated to someone called Jade Allen. In my experience, this stage felt less responsive and I would strongly suggest that if you are assigned Jade Allen, you consider requesting an alternative case handler to ensure professionalism, smoother communication and progress.
That said, the experience improved significantly thereafter. Chris H. was extremely helpful and supportive, and Emma North (outstanding human and super kind) took over my case and handled everything with efficiency, clarity, and genuine professionalism. From that point onward, the process became much smoother and far more reassuring.
The matter was ultimately completed with a Director, Rachel, who was exceptionally professional, approachable, and thorough in her handling of the final stages.
Despite the initial challenges, I would still recommend this firm, particularly for both personal and business mortgage-related services, as the expertise and end-to-end support once the right team members were involved was strong and reliable.
Overall, I would recommend them for mortgage services, while also noting that case allocation can significantly impact the client experience.
View this review on GoogleThis is the second occasion I have used Rachel for conveyancing. Firstly selling and now purchasing a property. In both instances the level of service has been exceptional. Everything explained clearly and nothing has been too much trouble. Communication is first class!! You ask a question you get an answer and you get it promptly!!!
I honestly could not recommend Rachel enough and will be to my family and friends. 5 stars are not enough.
View this review on GoogleI would give HNW Law more than 5 stars if that was possible. Our solicitor Lucy was absolutely faultless in the handling of the purchase of our new house. She went above and beyond chasing the seller’s solicitor for various answers and was always happy to chat with us about any questions we had to put our minds at ease. We had a particularly stressful few days during which we needed an answer from our bank in a certain timeframe to negate the risk of the sale falling through. Lucy was there chasing the bank multiple times per day alongside us to make sure the job got done. The entire service provided was professional, friendly and spot on for communication.
Thank you again HNW Law (and specifically Lucy) for all your help securing our beautiful new home!
View this review on GoogleI would like to leave a review for Rachel Williamson at HNW Law Limited.
Rachel recently assisted me with the purchase of my second property, and I couldn’t be more pleased with the service provided. From start to finish, she was extremely professional, reliable, and highly knowledgeable.
The whole process was handled smoothly and efficiently, with clear communication at every stage. Any questions I had were answered promptly and in a way that made everything easy to understand, which gave me real confidence throughout the transaction.
It was reassuring to deal with someone so trustworthy and attentive to detail. I genuinely felt well supported from beginning to completion.
I would highly recommend Rachel Williamson and HNW Law Limited to anyone looking for a dependable and professional solicitor, especially for property purchases.
Thank you again for an excellent service.
View this review on GoogleAs you can imagine, buying your first property is a very scary and stressful experience, but Emma North at HNW Law Limited made the whole process feel so easy and completely stress free from start to finish.
Emma was with me throughout the entire process, always keeping me updated and explaining everything clearly. She is incredibly responsible, extremely professional, and her response times were amazing, no matter the time of day, she was always quick to reply and happy to help.
On top of that, Emma is such a lovely lady to speak to on the phone, which made a huge difference during what can be a very overwhelming time.
I would highly recommend HNW Law Limited, especially Emma North, to anyone buying a property. I will 100% be using Emma again in the future.
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