105 High Street, Worcester, Worcs, WR1 2HW
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Google's 5 most relevant reviews. The rating is Google's average across all 59 reviews.
I can’t thank James Osbourne and Lauren Powell-Bateson enough for the support they have given me during one of the most difficult times in my life. Their professionalism, compassion, and dedication have been truly outstanding from start to finish.
They guided me through every step with clear advice, patience, and genuine care, always making me feel supported and understood. Having solicitors who are not only incredibly knowledgeable but also kind and approachable made such a difference during a very challenging time.
If you are looking for a family law solicitor, I would highly recommend James Osbourne and Lauren Powell-Bateson. They have been absolutely fantastic.
View this review on GoogleOther than the individual actions of one solicitor which was very good, the rest of the service and experiences over almost 12 months for our business has not been good.
The communication is awful, advice is not definitive and the rates are exceptionally high for a service which doesn't match the costs. I could not recommend them at all, and despite multiple attempted to contact them recently over a legal need, we have received ZERO communication which has prompted us to switch firms.
View this review on GoogleI was so impressed with HCR Law and could not have asked for better representation over the course of my divorce. Anita provided great clarity and reassurance in meetings and emails, she was also so professional and assertive in the family court. HCR succeeded in getting me the outcome I wanted.
View this review on GoogleAbsolutely appalling service
Unprofessional conduct
Incompetence
Extortionate fees for admin tasks and poor advice loss of paperwork
Trying to rush evidence then covering up their mistakes
Sending emojis to me from a senior partner from a work phone from their son
Calling me to finish important documents because they were going on holiday at 2am in the morning
The matter of poor advice and overcharging is now with the Ombudsman
I can see that there has been no response fro HCR to my review. I wonder why ?
Mike Goodwin and Sophie Hadley-hall hiding behind their cowardly partners I assume ?
Update
The Financial Ombudsman instructed HCR to pay me compensation
Others please get back what you deserve
View this review on GoogleExcellent, excellent, excellent!
I've used HCR Law Worcester for conveyancing, selling my deceased mother's house and probate services as joint executor and beneficiary with my sister of my mother's estate. While not cheap, I'd say good value for money and I would most definitely use them again, and again, and again.
They have had to deal with the very tricky circumstances of two executors who really don't see eye to eye, a property with some issues, and a purchaser's solicitor who was belligerent, rude, uncooperative and uncommunicative.
Starting with the conveyancing side, Lisa Harper, has been superb. She grasped the issues very quickly and has been responsive to emails and calls, replying within the day allowing for the fact I wasn't her only client!
Approachable, friendly, professional, knowledgeable, responsive and would go the extra mile for me. As circumstances got more tricky, Lisa became more tenacious while remaining calm and professional. At one point matters became very delicate and the completion of the sale looked as if it my not happen, she knew when to push and when to ease back and worked closely in conjunction with our chosen estate agent. Lisa, with our estate agent got the sale over the line. A superb piece of work.
On the probate side, Shirley Rabbetts was equally brilliant, especially dealing with two executor/beneficiaries who seriously did not see eye to eye over a two year period! Shirley steered expertly through this minefield giving good but impartial advice to both executors, pointing out legal facts when necessary as well as using a wealth of experience to help us through. Shirley is approachable, professional, and steadfast when she needs to be. Communication and responsiveness have been excellent and administering the estate thorough and transparent. Her wealth of experience shows! A superb piece of work.
In conclusion, I thoroughly recommend HCR Law Worcester and in particular Lisa Harper for Conveyancing and Shirley Rabbetts for Probate. I would certainly go back to them and can't thank them both enough for their support in difficult circumstance. They have gone the extra mile to help where they could.
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