South Court, 1 Sharston Road, Manchester, M22 4SN
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Google's 5 most relevant reviews. The rating is Google's average across all 1333 reviews.
I’ve had a great experience with Express Solicitors. They have been extremely helpful, professional, and supportive throughout the entire process. The staff are friendly and always open and transparent about costs and fees, which I really appreciated.
They kept me regularly updated, so I always knew what was happening with my case. A special thank you to Jessica, who has been doing a fantastic job — her support has made a real difference.
I’m very glad I chose Express Solicitors and would highly recommend them to anyone in need of legal assistance..
View this review on GoogleAbsolutely disgraceful service. This has been, without question, the worst experience I have ever had with a solicitor.
I instructed this firm to deal with a housing disrepair claim relating to my bathroom. What should have been a straightforward case dragged on for almost four years, with little to no communication unless I was the one constantly chasing them. I had 3 different solicitors through all changing like seasons. I had to repeatedly call for updates because they rarely kept me informed.
The way they handled my compensation was shocking. I called numerous times asking when I would receive my payment, yet nobody told me that they intended to send it directly to my landlord towards rent arrears. I wasn’t sent a letter, an email, or even given a courtesy phone call before they did it. Mind you the previous solicitor before Zara Afzal, Mr Blaney told me himself that they will not be sending my compensation to my landlord because that wasn’t the agreement.
What makes this even worse is that Zara had multiple opportunities to tell me what was happening while I was calling for updates. Instead, I only found out after the money had already been transferred. Had anyone communicated with me beforehand, I would have explained that Universal Credit was also paying towards my rent and discussed the situation before my compensation was paid away.
After waiting nearly four years, to have my compensation dealt with behind my back without any warning or meaningful communication is completely unacceptable. I felt ignored, kept in the dark and treated as though my views as the client didn’t matter at all.
If you’re considering using this firm, ask yourself whether you want to spend years chasing updates only to be left completely uninformed when it comes to your own compensation. Based on my experience, I would never use this firm again and would strongly advise others to think very carefully before instructing them.
View this review on Google⭐⭐⭐⭐⭐
I cannot thank Express Solicitors enough for everything they have done for me over the past few years.
From the very beginning, Becky, Hannah and my barrister, Daniel Jeremy, treated me with kindness, compassion and professionalism. They supported me through one of the most traumatic experiences of my life and were always there to guide me through what was an incredibly difficult journey.
Their dedication, hard work and unwavering commitment gave me the opportunity to have my case heard before a jury. Although the legal process was challenging, the jury found in my favour on the issue of consent, which has given me a great sense of validation and closure.
The case had a significant impact on my mental health, and I am now receiving support to help me move forward. Throughout it all, Becky, Hannah and Daniel Jeremy made me feel heard, respected and supported, and I will always be grateful for everything they did for me.
I cannot recommend Express Solicitors highly enough. If you are looking for a legal team who genuinely care about their clients and will fight tirelessly on your behalf, I would not hesitate to recommend them.
Thank you, Becky, Hannah and Daniel Jeremy, for your dedication, compassion and belief in me. I will never forget it.
View this review on GoogleDiane, Adrian, Kyra and David have been exceptional throughout, in understanding the claim, providing prompt responses and support from start to finish on a personable level. I would recommend them without question. Their dedication in this claim led to a high stakes win against British Transport Police.
View this review on GoogleFrom the first point of contact, I felt looked after I knew that I was in good hands with a team of professionals with a wide range of skills and experience.
The process was clearly explained along with timescales and realistic expectations.
The recommendations have been great regarding what else was required from me (doctors appointments etc), plus what I should and shouldn't accept in terms of a fair settlement figure.
Many thanks to Rebecca and her team.
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