10 Cross Street, Beeston, NG9 2NX
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Google's 5 most relevant reviews. The rating is Google's average across all 24 reviews.
Mandy and Amanda did a great job in managing the sale of a property for me. They were highly professional and communicative throughout - I would recommend them strongly.
View this review on GoogleI recently used Edwards Clegg for my conveyancing having read their reviews. I found the whole experience exceptional always being kept in the loop and updated on a regular basis. I wish to thank Mandy Smith my conveyancing solicitor for all the exceptional work that she did. She was there when I needed advice but also when I needed to vent. I highly recommend Edwards Clegg and in particular Mandy Smith.
View this review on GoogleI highly recommend Mandy Smith and team who who expertly handled the complicated sale of my property. Mandy is a first class professional who goes beyond the call of duty with kindness and understanding which made all the difference in difficult circumstances. I'm extremely grateful and would definitely use again. Very reasonable fees too.
View this review on GoogleWe have just moved house and have been steered along the process in the safe hands of the Beeston team. They have been brilliant throughout, both professional and caring. It is rare these days to receive such personal service, where you are treated as an individual and not a number. To be able to call the company without being put straight through to an automated service line is also excellent. Thank you Mandy and the team.
View this review on GoogleRudest receptionist ever
I have just called to enquire whether this firm would be able to represent mine and my brother's interests, in the sale of our late parents property which we have an offer on. Whoever answered that call needs some immediate retraining in etiquette and customer service .
I merely wished for a quote for a sale, and on beginning to take my details, was told we don't need probate (although we already have this), and that my brother who is the co-owner with myself, could sell the property himself. She did not listen to what I had said, was patronising, abrupt and eventually abrasive and ended with downright rude!
I had checked customer reviews, (one stating almost the exact same experience as I have such had), but I decided to pay attention to the positive reviews, however the negatives are spot on! I suggest you take care to retrain this horrendously inept employee before you lose further business and reputation.
The process of selling a childhood home is hard enough, without being spoken to in such a manner. I hope they have the call recorded.
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