The Old Library, 34 Darley Street, Bradford, West Yorkshire, BD1 3LH
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Google's 5 most relevant reviews. The rating is Google's average across all 209 reviews.
I am extremely pleased with the service I received from Eaton’s Solicitors during my transfer of equity process. Anisa Khan and Maria Tariq were absolutely fantastic from start to finish.
Every time I rang with any questions or queries, they were always there to help and provide clear advice and reassurance. They were very kind, professional, patient, and supportive throughout the whole process.
The transfer of equity was handled very smoothly, and they truly went out of their way for me to make everything as stress-free as possible. Their communication and dedication were excellent, and I always felt valued as a client.
I would definitely rate their service 10/10 and would highly recommend Eaton’s Solicitors to my friends and family. Thank you again to Anisa Khan and Maria Tariq for all your hard work and outstanding support.
View this review on GoogleExtremely disappointed with our experience with this firm, particularly with the way the manager, Michaela, spoke to us.
My father had previously instructed this firm in relation to a property purchase. He paid £250 but later became unable to proceed due to a major change in his personal circumstances. He says he contacted the person dealing with his matter at the time, Asgar, my father explained that he could no longer continue with the purchase, and basically made it clear no further payments would be required.
Years later, the situation had escalated considerably. More than £500 was ultimately taken from my father’s bank through court proceedings. My father maintains that he was unaware of those proceedings at the time because correspondence was going to an address where he was no longer living.
Once we discovered what had happened, we arranged a meeting with the firm because we wanted an explanation and hoped the matter could be discussed professionally.
Unfortunately, our experience with Michaela was extremely disappointing. we asked whether she was the owner. In my opinion, she appeared to hesitate and did not clearly explain her position until I asked whether she was the manager, at which point she confirmed that she was.
Throughout the meeting, I found her manner rude, dismissive and lacking professionalism. When discussing the money being pursued, she made comments about her staff having to be paid for the work they had carried out. Given that we were there trying to understand how a £250 matter had resulted in more than £900 being taken through court proceedings, I found the attitude completely inappropriate.
We were also told during the meeting that their own records showed a telephone conversation in 2023 in which my father had said that he had already paid £250 and was not paying anything further.
Rather than feeling that our concerns were being properly listened to, we were met with comments about my father needing to change his mailing address and about staff needing to be paid. Regardless of who is ultimately legally correct about the disputed fees, there is a professional and respectful way to speak to clients dealing with a serious financial matter. In my opinion, that standard was not met during our meeting.
I understand that a solicitor is entitled to pursue fees that they believe are legitimately owed, and I am not claiming that a Google review determines the legal dispute. I am reviewing how we were personally treated when we attended the firm to discuss it.
Based on the attitude, communication and customer service we experienced from the manager, Michaela, I would not recommend this firm. Absolutely disgusting to scoff and practically mock it a bit, the ‘manager’ should know when being a busy person does not mean we will remember all the mails in existence to change addresses, we are all human, Michael needs some rework on her customer service skills and speech language!
View this review on GoogleI would like to express my appreciation to my solicitor and mortgage broker for their outstanding service throughout my property purchase.From the beginning to completion, the entire process was handled with the highest level of professionalism, efficiency, and care.
Everything was handled quickly and clearly. I am especially grateful to Geeta, Maria, and Parmjit, who went above and beyond with their hard work.I feel very lucky to have worked with such an outstanding team.I highly recommend them to anyone looking for exceptional service, and I will definitely be returning to them in the future. Thank you
Dinara
View this review on GoogleI had a fantastic experience working with Anisah and Maria during my house purchase. From start to finish, they were incredibly efficient, reliable, and professional.
Their communication was excellent responses were always fast, clear, and informative, which made the entire process feel much less stressful. They kept me well-informed at every stage and were always available to answer any questions I had.
I truly appreciated their attention to detail and the smooth way they handled everything. It gave me a lot of confidence knowing I was in such capable hands.
I wouldn’t hesitate to work with them again in the future and would highly recommend their services to anyone looking for trustworthy and efficient solicitors.
View this review on GoogleEaton's came highly recommended to me from a close friend several years ago and I was most pleased with the standard of service provided then. Most recently, I engaged Eaton's once more to undertake the conveyancing of my late mother's property and cannot speak highly enough of the level of excellence and professionalism shown by all the staff I had cause to engage with. In particular, I offer my sincere thanks to Sanaa Naser, who managed the conveyancing from start to finish with commendable efficiency and a very client focused, responsive approach. Easy to speak with, concerned and empathetic, Sanaa made the experience a pleasure, if one can ever regard the process as such! I really could not have asked for more and would strongly recommend Eaton's to any prospective client requiring legal help or representation.
Paul Tindall
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