Beaumont House, 28-30 Beaumont Road, Windsor, Berkshire, SL4 1JP
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Google's 5 most relevant reviews. The rating is Google's average across all 54 reviews.
I had a very positive experience with Charles Coleman LLP. The team was professional, friendly, and extremely helpful throughout the process. They communicated clearly, responded promptly to my questions, and made everything straightforward and stress-free. I really appreciated their expertise and supportive approach, and I would happily recommend them to anyone looking for reliable legal services.
View this review on GoogleWe used Simran Sehra at Charles Coleman to handle the conveyancing for our property in Windsor as she came highly recommended.
Simran did not disappoint. She managed the process smoothly and professionally and kept in touch with us throughout. Oftentimes the most frustrating part of property sales/purchases is not being kept informed about progress. Simran was excellent at keeping us up to date which is comforting at a stressful time.
We would unreservedly recommend her.
View this review on GooglePurchasing a house can be stressful, which is why we chose our acting solicitor based on a recommendation. Simran supported us throughout the purchase of our new home and ensured the entire process progressed smoothly and faultlessly. We felt well informed at every stage and couldn’t be happier with the service we received.
View this review on GoogleI used Charles Coleman for my recent property purchase. As a first time buyer, Simran and the team helped me through the process with great efficiency & professionalism and were always friendly and approachable whenever I had any questions. I highly recommend them.
View this review on GoogleMy partner recently used Charles Coleman for the purchase of what he was led to believe is a leasehold property. He had to withdraw from the purchase a few days before completion due to the solicitor failing to update him with significant details in the early stages of the process. He received all the important documentation relating to the purchase including title deeds etc one week before the completion date. The information stated that the property was actually leasehold with 50% share of freehold, the buyer would also be the landlord of the entire estate and there was an additional yearly fee of £2300 which was not disclosed at any point of the process, only discovered in the paperwork received a week before completion. Along with this paperwork was a report produced by the solicitor who failed to include all of these significant details and still stated in her report that the property was 'leasehold.' This was clearly a big mistake on her part. When I raised the question regarding these additional details of the purchase that we were unaware of, she simply replied 'yes, these are part of the purchase'
My partner was then asked to pay 75% of the fixed fee for the solicitors work and an additional 75% as an abortive fee. This was unfair and unreasonable due to firstly the solicitor writing an inaccurate report and failing to advise my partner of these significant factors affecting the purchase, and also had she updated my partner when she received this information in march, he would have withdrawn at that stage and not incurred charges for 75% of the work. She held on to information that she knew could affect his decision to purchase, continued to complete the work and even when sending the documents one month after receiving them, her report failed to acknowledge this information and was inaccurate. We filed a complaint to the supervisor who would not accept responsibility for her staff not fulfilling their contractual obligations to my partner. She did not address all of our questions and instead proceeded to write a very long email which was completely irrelevant to the issues we raised. Unfortunately due to the lack of experience and professionalism of this company, we now have to raise a further complaint with the Ombudsman. Charles Coleman fees are much higher than other solicitors, yet the service is less than satisfactory. We have now found another firm who are transparent, thorough and fairly priced. I would not recommend this firm if you want to make your property purchase stress free and do not wish for any unexpected surprises a week before completion.
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