221 Belgrave Gate, Leicester, Leicestershire, LE1 3HT
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Google's 5 most relevant reviews. The rating is Google's average across all 89 reviews.
Brilliant service for my will and lasting power of attorney. They made a complicated process feel simple and explained everything in a way I could easily understand. Their patience and professionalism were impressive.
I highly recommend them for any future planning or estate matters.
View this review on GoogleThe sale of my property took over seven months to complete and my experience with this firm was extremely disappointing.
Key issues included:
• Administrative errors from the outset, including email issues and incorrect documentation.
• Poor communication throughout. I regularly had to chase for updates, calls were rarely returned, and my solicitor was often unavailable to speak.
• Being told in February that all enquiries had been answered, only to be informed in March that further enquiries had been raised.
• Significant delays in establishing whether a new management pack was required, despite me highlighting a change in management company months earlier.
• A lack of proactive advice, including being asked for my opinion on matters where I expected professional guidance.
• Delays surrounding completion and the release of sale proceeds, resulting in my funds being delayed by a day and the loss of a day's interest. When I requested clarification, I did not receive a response.
• Receiving a completion letter containing major errors, stating that I had purchased a property and taken out a mortgage when I had in fact sold my property.
Overall, after seven months of delays, repeated chasing, communication failures and inaccurate documentation, I would not recommend this firm.
View this review on GoogleWe had an excellent experience with BP Legal throughout our Right to Buy purchase. The whole process was handled professionally, efficiently, and with clear communication from start to finish, which made everything far less stressful.
A special thank you to Ella, who was absolutely fantastic. She was always helpful, responsive, and supportive, keeping us informed at every stage and ensuring everything was completed smoothly. Her dedication and professionalism really stood out.
We are very grateful for all the help and would highly recommend BP Legal to anyone looking for reliable and efficient conveyancing services.
View this review on GoogleAvoid using this solicitor for property sale/purchase. Extremely poor communication with no proactivity in keeping the customer up to date in proceedings. I have had to chase continuously which has caused severe stress and anxiety. They have on several occasions failed to relay important information and I have had to rely on my own due diligence and ChatGPT to guide me through the process.
View this review on GoogleTerrible customer service. What's happening with professionalism nowadays?
I called to obtain a quote for property conveyancing because we had an offer accepted and we have plans to acquire multiple properties for a new portfolio
They couldn't help on the call, so Beena or bhumika were going to call us back in 5 mins... The day passed away, no call
I called rich & carr, they assigned someone immediately and provided a quote via email, within 30 mins
It's like BP don't need customers or don't care, eitherway they are not a good choice
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