29 Lower Brook Street, Ipswich, Suffolk, IP4 1AQ
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Google's 5 most relevant reviews. The rating is Google's average across all 69 reviews.
I cannot thank Hannah enough for the support and professionalism she showed while handling my claim. From the very beginning, she was understanding, reassuring, and always kept me informed throughout the entire process.
Hannah explained everything clearly, answered all of my questions promptly, and made what was a very stressful situation much easier to deal with. Her knowledge and dedication gave me confidence that my case was in safe hands, and she worked hard to achieve a positive outcome for me.
I would highly recommend Hannah to anyone looking for a solicitor who is compassionate, professional, and truly committed to her clients.
View this review on GoogleI honestly couldn’t fault my experience with Bates Wells and Braithwaite. Hannah Mitchell was so kind and supportive from start to finish and made everything feel a lot less stressful. She kept me updated the whole way through, which I really appreciated, and was always friendly and easy to talk to. The service overall was brilliant and the branch has a really welcoming feel. I’d happily recommend them to anyone.
View this review on GoogleHaving suffered an accident which resulted in a personal injury claim my case was handled by Hannah who was only a message away with any concerns that I had.
From the being I was in very capable hands and was impressed by the professionalism shown throughout the legal process.
Many thanks for all your work would recommend.
View this review on GoogleMs. Mitchell explained everything clearly to me at the beginning of this process and was careful to check that I could deal with the stress of proceedings. She took the trouble to telephone me on one occasion to clarify an issue which I had misunderstood, which I really appreciated. I am extremely happy with how she dealt with my case.
View this review on GoogleI would highly recommend Scott Emsden and his firm. I came to them with a particularly complex and emotionally difficult situation, and from the outset Scott made it feel far more manageable.
What stood out most was his ability to combine clear, pragmatic advice with genuine kindness. He never overcomplicated things or added unnecessary pressure, he focused on what mattered and guided me through each step with calm, measured judgement. At the same time, he remained empathetic and understanding of the personal side of what I was dealing with, which made a real difference.
Communication was consistent and reassuring, and I always felt that my case was being handled with care and integrity.
If you’re looking for a solicitor who is both highly competent and human in their approach, I wouldn’t hesitate to recommend Scott and the firm.
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