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We used AVRillo during our recent house sale and purchase. I was very happy with the service and would confidently recommend to others.
The team assigned to our case was very professional, knowledgeable and transparent. It was easy to reach someone in the team at any time and they were always able to answer any questions that I had.
Email communication from the team was informative and accompanied when needed by text that aimed to simplify the legal language. The online tracking system was helpful and provided added information regarding the status of our sale and purchase.
As expected, we received a reasonable number of letters and legal documents through the post. These came with helpful and simple instructions about what they meant and what we needed to do.
The conveyancing work was extremely thorough and by the time we exchanged contracts, we had a very comprehensive understanding about the property and felt confident that nothing had been missed.
In addition to being thorough, the team also worked quickly (we paid for the fast track service). The speed was extremely impressive and did not impact the quality of the work done.
The only two negative comments I have (although not significant) are as follows:
1) Emails were often not responded to. The team were far more responsive to telephone calls.
2) I would have preferred to know who within the team was sending emails. This was because emails would always be addressed from the team (i.e. the name of the lead solicitor) and because of this they sometimes lacked the personal touch.
I can't praise enough Sarah Baker and her team. They were friendly, professional and reliable and always had time to listen to any concerns that I had. I would highly recommend her and AVrillo to anyone who is seeking conveyancing on their property and I will happily be using them in the future again.
Superb, very efficient, Gamze and Mel always touched base with me and always offered very professional advice. The transaction was smooth and stress-free. Cannot recommend highly enough.
We have been using AVRillo for a little while now, cannot fault them. They have been exceptional and refreshing to deal with compared with other solicitors. On the ball, quick to react and helpful. Everything you need from a solicitor
AVRillo have exceeded our expectations in every way and as we have bought and sold 6 times in the past 20 years this has some credibility. Communication has been brilliant from the start, all hurdles have been overcome with competence and the whole service has been reassuring and professional. A fantastic conveyancing service.
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