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Alsters Kelley

3 out of 5 stars


2 out of 5 stars

posted 3 months ago

Con: Very disappointing service regarding a property purchase from start to finish, we had to constantly chase things and poor response to our enquires 80% of the time. Seems they obviously don't make enough funds when purchasing properties but either way the service should have been far more professional than we received.
Pro - The purchase did finalise eventually.

Colin Lloyd
Colin Lloyd

2 out of 5 stars

posted 1 year ago

Old school customer care - but not in a good way.

We have used Alsters Kelley occasionally over the years. Recently I had a problem with collecting documents and dealing with staff who did not check with one another and were not consistent in approach, creating a mountain out of a molehill.
I sent an email to the Practice Manager regarding the matter but have not received an acknowledgment, nor a reply.

Not good enough in the 21st century!

We will not use them again. OK when all going well, no response whatsoever when a customer has a problem.

Mad Fellows
Mad Fellows

5 out of 5 stars

posted 2 years ago

Highly recommended.

12 Hamilton Terrace, Leamington Spa, Warwickshire, CV32 4LY 0.02 mi
01926 73157901926 731579
42 Warwick Street, Leamington Spa, Warwickshire, CV32 5JS 0.26 mi
01926 422 10101926 422 101
29B Warwick Road, Kenilworth, Warwickshire, CV8 1HN 4.1 mi
01926 854 67701926 854 677
Kenilworth House, 46 Park Road, Kenilworth, Warwickshire, CV8 2GF 4.6 mi
01926 77003801926 770038
1B Daventry Street, Southam, Warwickshire, CV47 1PH 6.65 mi
01926 35935501926 359355
E3 Holly Court, Holly Farm Business Park, Warwick, Warwickshire, CV8 1NP 6.89 mi
01926 484 48801926 484 488
25 Warwick Road, Coventry, West Midlands, CV1 2EZ 7.98 mi
024 7663 2121024 7663 2121
Manor Terrace, Friars Road, Coventry, West Midlands, CV1 2NU 8.03 mi
02477 71020002477 710200
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