FAQ

Featured Listings – How It Works Video

Payments & Subscriptions

Can I Cancel When I Want To?

Yes, you can cancel your featured listings subscription via your login area. Login areas are only provided to customers with a featured listings subscription.

What Card Payments Are Accepted?

Debit and credit cards are accepted using Mastercard, Visa and American Express. Payments are processed on Stripe’s PCI-DSS Compliant Servers.

Account / Login

How Do I Get A Login Area / Account?

These are created when you place your first order for a featured listing. Accounts are only available to customers with a featured listing/s subscription.

Featured Listings

How Do I Downgrade / Remove Offices For My Firm?

This can be done via your login area. Login areas are only provided for customers with a featured listing/s subscription. Through this login area you can manage your subscription for featured listings. A video will also be added here soon to show how subscriptions are upgraded or downgraded.

How Do I Upgrade / Add More Offices For My Firm?

This can be done via your login area. Login areas are only provided for customers with a featured listing/s subscription. Through this login area you can manage your subscription for featured listings. A video will also be added here soon to show how subscriptions are upgraded or downgraded.

Can I Add My Business If We Are Not A Law Firm?

No, featured listings are only available to UK Law Firms / Solicitors.

Can I Add A Featured Listing For Our Address Outside Of The UK?

No, only UK addresses will be accepted. These also need to be real addresses for real offices that people can go to. Mailing addresses will not be accepted.

Can I Use A Mailing Address?

No, featured listings are only provided for actual offices that people can go to. Mailing addresses will be removed from the site. Your firm should also be listed on the SRA website with the correct address.

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